not set operates this platform and decides what is collected and why. This policy says what that is, in the order it actually happens to you.
1. When you create an account
We record your name and email address, and either a hashed password or, if you sign in with Google, the account identifier Google gives us. We never store your password. What is kept is a salted scrypt hash, from which the password cannot be read back — not by us, and not by anybody who steals the database.
Sign-up also asks about your preparation: the GATE paper you are sitting, the year you are writing, where you are in your studies and your expected year of passing. Those four decide what the product shows you. College, state, mobile number, how you are preparing and where you heard about us are optional, and the form says so.
2. While you use it
We record what you do, because the analysis is the product:
- Every answer you give, whether it was right, the marks it earned and how long you spent on it.
- Which tests you enrolled in and sat, and when you started and submitted.
- Questions you bookmarked, reported, or commented on.
- Pages visited, as an event with a path, a device type and a browser name. We do not store IP addresses.
We also record how you first arrived — the referring source, campaign and landing page — against an anonymous identifier, so we can tell which of our own efforts work. That identifier is not linked to you until you create an account.
3. During a proctored live exam
Where a paper is proctored, the test page may use your camera. No video, image or audio is uploaded, recorded or stored at any point. Detection runs entirely inside your browser; what reaches our server is a count of violations and what kind they were — that nobody was in frame, that more than one person was, or that you left the exam window.
You can refuse camera access. On a paper where proctoring is required, refusing means you cannot sit that exam.
4. When you pay
Payments are processed by Razorpay. Your card, UPI or bank details go to them and never pass through our servers; we do not see them and could not store them if we wanted to. What we keep is the payment identifier, the amount, the status, and which paper and season it was for. Razorpay's own privacy policy governs what they hold.
5. Who else sees it
We use a small number of providers, each for one job:
- Neon — hosts the database the above is stored in.
- Razorpay — takes payments.
- Google — only if you choose to sign in with Google.
- An email provider, to send password resets and exam reminders.
We do not sell your data, do not share it for advertising, and do not pass it to anybody else except where the law requires it.
6. How long it is kept
Account and activity data is kept while your account exists, because an analysis of your preparation is of no use without the history it is drawn from. Payment records are kept for as long as tax and accounting law requires, which is longer than your account may last. Password reset links expire after an hour and are deleted a day later.
7. What you can ask for
You can ask us to show you what we hold, correct anything wrong, or delete your account. Deleting an account removes your answers, attempts, bookmarks, comments and profile. It does not remove payment records we are required to keep, and it cannot be undone.
Most of it you can do yourself: your prep details are editable on your profile, and your password under reset password. For anything else, write to the address at the foot of this page. We will respond within thirty days.
8. Security
Passwords are hashed with scrypt and a per-password salt. Session tokens are stored only as hashes, so a stolen database yields no working sessions. Sign-in is rate limited against guessing. Resetting a password signs out every other device on the account.
No system is perfect. If you find a weakness, please tell us before you tell anybody else — see Trust & Safety.
9. Children
This platform is built for candidates preparing for a postgraduate engineering examination and is not intended for children under 18. We do not knowingly collect their data.
10. Changes
If this policy changes, the date at the top changes with it. Where a change materially affects what we collect, we will say so rather than rely on you noticing.